The website www.truehome.es (hereinafter, the “Website”) is property of PISTO Y POSTO, SLP (hereinafter, the “COMPANY”), with registered office at CALLE BAHIA DE CARTAGENA, 19 FLOOR 1º- b. 28042 and CIF B82728171.
The COMPANY welcomes you and invites you to carefully read the General Conditions of Use of this Website (hereinafter, the “General Conditions of Use”), which describe the terms and conditions that will be applicable to your navigation through it, in accordance with the provisions of the applicable Spanish regulations. Since the COMPANY may modify these Terms of Use in the future, we recommend that you visit them periodically to be duly informed of the changes made.
With the aim that the use of the Website conforms to criteria of transparency, clarity and simplicity, the COMPANY informs the User that any suggestion, doubt or query about the General Conditions of Use will be received and resolved by contacting the COMPANY through the email: info @ truehome.es.
- Object
The COMPANY provides the content and services that are available on the Website, subject to these General Conditions of Use as well as the policy on the processing of personal data (hereinafter, the “Data Protection Policy”). Access to this Website or its use in any way grants you the qualification of “User” and implies unreserved acceptance of each and every one of these General Conditions of Use, with the COMPANY reserving the right to modify them at any time. Consequently, it will be the responsibility of every User to carefully read the General Conditions of Use in force each time they access this Website, so if they do not agree with any of them provided here, You must refrain from using this Website.
Likewise, you are warned that, on occasions, particular conditions may be established for the use of specific content and/or services on the Website; the use of said content or services will imply acceptance of the particular conditions specified therein.
- Services
Through the Website, the COMPANY offers Users the possibility of accessing: Information about the company, its contact information, its products and services, its rates, its commercial offers, its location – A contact section to make inquiries providing your personal data – Links to access social networks (hereinafter the “Services”).
- Privacy and Data Processing
The COMPANY processes your personal data in accordance with those established in Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to data processing. personal data and the free circulation of these data and which repeals Directive 95/46/EC (General Data Protection Regulation) and LO 3/2018. The information about your personal data, according to article 13 of section 2 of the aforementioned regulation and LO 3/2018, you can consult it here
- Industrial and Intellectual Property
The User acknowledges and accepts that all content shown on the Website and, in particular, designs, texts, images, logos, icons, buttons, software, trade names, brands, or any other signs susceptible to industrial use and/or commercial are subject to Intellectual Property rights and all brands, trade names or distinctive signs, all industrial and intellectual property rights, on the contents and/or any other elements inserted on the page, which are the exclusive property of the COMPANY and /or third parties, who have the exclusive right to use them in economic traffic. For all these reasons, the User undertakes not to reproduce, copy, distribute, make available or in any other way publicly communicate, transform or modify such content, holding the COMPANY harmless from any claim arising from non-compliance with such obligations. In no case does access to the Website imply any type of waiver, transmission, license or total or partial assignment of said rights, unless otherwise expressly established. These General Conditions of Use of the Website do not confer upon Users any other right to use, alter, exploit, reproduce, distribute or publicly communicate the Website and/or its Contents other than those expressly provided for here. Any other use or exploitation of any rights will be subject to the prior and express authorization specifically granted for this purpose by the COMPANY or the third party owner of the affected rights.
The contents, texts, photographs, designs, logos, images, computer programs, source codes and, in general, any intellectual creation existing on this site, as well as the site itself as a whole, as a multimedia artistic work, are protected as rights. copyright by intellectual property legislation. The COMPANY is the owner of the elements that make up the graphic design of the Website, the menus, navigation buttons, the HTML code, the texts, images, textures, graphics and any other content of the Website or, in any case, it has the corresponding authorization for the use of said elements. The content provided on the Website may not be reproduced in whole or in part, nor transmitted, nor recorded by any information retrieval system, in any form or by any means, unless prior authorization is obtained, by writing, of the aforementioned Entity.
Likewise, it is prohibited to delete, evade and/or manipulate the “copyright” as well as the technical protection devices, or any information mechanisms that the contents may contain. The User of this Website undertakes to respect the rights stated and to avoid any action that could harm them, reserving in all cases the COMPANY the exercise of any legal means or actions that correspond to it in defense of its legitimate intellectual and industrial property rights.
- Obligations and Responsibilities of the Website User
The User undertakes to:
Make appropriate and lawful use of the Website as well as the contents and services, in accordance with: (i) the legislation applicable at all times; (ii) the General Conditions of Use of the Website; (iii) generally accepted morality and good customs and (iv) public order.
Provide yourself with all the means and technical requirements necessary to access the Website.
Provide truthful information by completing the forms contained on the Website with your personal data and keeping them updated at all times so that they respond, at all times, to the User's real situation. The User will be solely responsible for any false or inaccurate statements made and for any damage caused to the COMPANY or third parties due to the information provided.
Notwithstanding what is established in the previous section, the User must also refrain from:
- a) Make unauthorized or fraudulent use of the Website and/or the contents for illicit purposes or effects, prohibited in these General Conditions of Use, harmful to the rights and interests of third parties, or that in any way may damage, disable, overload, deteriorate or prevent the normal use of the services or the documents, files and all types of content stored on any computer equipment.
- b) Access or attempt to access resources or restricted areas of the Website, without meeting the conditions required for said access.
- c) Cause damage to the physical or logical systems of the Website, its suppliers or third parties.
- d) Introduce or spread computer viruses or any other physical or logical systems on the network that are likely to cause damage to the physical or logical systems of the COMPANY, its suppliers or third parties.
- e) Attempt to access, use and/or manipulate the data of the COMPANY, third-party providers and other Users.
- f) Reproduce or copy, distribute, allow public access through any form of public communication, transform or modify the contents, unless you have the authorization of the owner of the corresponding rights or it is legally permitted.
- g) Delete, hide or manipulate the notes on intellectual or industrial property rights and other data identifying the rights of the COMPANY or third parties incorporated into the contents, as well as the technical protection devices or any information mechanisms that may be inserted in the content.
h) Obtain and attempt to obtain the contents using means or procedures other than those that, depending on the case, have been made available for this purpose or have been expressly indicated on the web pages where the contents are found or, in general. , those that are commonly used on the Internet because they do not entail a risk of damage or disablement of the website and/or the contents. - i) In particular, and for merely indicative and non-exhaustive purposes, the User undertakes not to transmit, disseminate or make available to third parties information, data, content, messages, graphics, drawings, sound and/or image files, photographs, recordings, software and, in general, any kind of material that:
(i) In any way it is contrary to, belittles or violates the fundamental rights and public freedoms recognized constitutionally, in International Treaties and in the rest of the current legislation.
(ii) Induces, incites or promotes actions that are criminal, denigrating, defamatory, violent or, in general, contrary to the law, morality, generally accepted good customs or public order.
(iii) Induces, incites or promotes discriminatory actions, attitudes or thoughts based on sex, race, religion, beliefs, age or condition.
(iv) Incorporate, make available or allow access to products, elements, messages and/or services that are criminal, violent, offensive, harmful, degrading or, in general, contrary to the law, morality and generally accepted good customs or to public order.
(v) Induces or may induce an unacceptable state of anxiety or fear.
(vi) Induces or incites involvement in practices that are dangerous, risky or harmful to health and mental balance.
(vii) It is protected by legislation on intellectual or industrial protection belonging to the COMPANY or third parties without the intended use having been authorized.
(viii) Is contrary to honour, personal and family privacy or a person's own image.
(ix) Constitutes any type of advertising.
(x) Include any type of virus or program that prevents the normal functioning of the Website.
If to access some of the services and/or content of the Website, you are provided with a password, you are obliged to use it diligently, keeping it secret at all times. Consequently, you will be responsible for its adequate custody and confidentiality, committing not to transfer it to third parties, temporarily or permanently, nor to allow access to the aforementioned services and/or contents by outsiders. Likewise, you are obliged to notify the COMPANY of any event that may involve improper use of your password, such as, but not limited to, its theft, loss or unauthorized access, in order to proceed to its immediate cancellation. Consequently, until the above notification is made, the COMPANY will be exempt from any liability that may arise from the improper use of your password, and any illicit use of the contents and/or services of the Website by any illegitimate third party will be its responsibility.
If you negligently or willfully fail to comply with any of the obligations established in these General Conditions of Use, you will be liable for all damages that may arise for the COMPANY from such failure.
- Responsibilities
The COMPANY does not guarantee continued access, nor the correct viewing, downloading or use of the elements and information contained in the pages of the Website, which may be prevented, difficult or interrupted by factors or circumstances that are beyond its control.
The COMPANY is not responsible for any decisions that may be made as a result of access to the content or information offered, since said decisions are made by the user in the free exercise of their will.
The COMPANY may interrupt the service or immediately terminate the relationship with the User if it detects that use of its Website or any of the services offered therein is contrary to these General Conditions of Use.
The COMPANY is not responsible for damages, losses, claims or expenses derived from the decisions made by the user himself in the free use of his will during his visit to the Website, unless such damages, losses, claims or Expenses are directly attributable to the COMPANY due to errors on the page, error or omission.
You will only be responsible for eliminating, as soon as possible, the content that may cause such damage, provided that it is notified. In particular, it will not be responsible for any damages that may arise, among others, from:
(i) interferences, interruptions, failures, omissions, telephone breakdowns, delays, blockages or disconnections in the operation of the electronic system, caused by deficiencies, overloads and errors in telecommunications lines and networks, or by any other cause beyond the control of the company.
(ii) illegitimate intrusions through the use of malicious programs of any type and through any means of communication, such as computer viruses or any other.
(iii) improper or inappropriate abuse of the Website.
(iv) security or navigation errors caused by a malfunction of the browser or by the use of non-updated versions of it. The COMPANY administrators reserve the right to withdraw, totally or partially, any content or information present on the Website.
The COMPANY excludes any liability for damages of any kind that may be due to the misuse of the services freely available and used by Website Users. Likewise, the COMPANY is exonerated from any responsibility for the content and information that may be received as a result of the data collection forms, these being only for the provision of consultation and doubt services. On the other hand, in the event of causing damages due to illicit or incorrect use of said services, the User may be claimed by the COMPANY for the damages or losses caused.
You will defend, indemnify and hold the COMPANY harmless against any damages arising from claims, actions or demands of third parties as a result of your access to or use of the Website. Likewise, you agree to indemnify the COMPANY against any damages arising from your use of “robots”, “spiders”, “crawlers” or similar tools used for the purpose of collecting or extracting data or of any other action on your part that imposes an unreasonable burden on the operation of the Website.
- Hyperlinks
The User agrees not to reproduce in any way, not even through a hyperlink or hyperlink, the COMPANY's Website, as well as any of its contents, unless expressly authorized in writing by the COMPANY.
The COMPANY Website includes links to other websites managed by third parties, in order to facilitate the User's access to information from collaborating and/or sponsoring companies. In accordance with this, the COMPANY is not responsible for the content of said websites, nor is it in a position of guarantor or/or provider of the services and/or information that may be offered to third parties through third-party links. .
The User is granted a limited, revocable and non-exclusive right to create links to the main page of the Website exclusively for private and non-commercial use. The websites that include a link to our Website (i) may not imply that the COMPANY recommends that website or its services or products; (ii) they may not falsify their relationship with the COMPANY or state that the COMPANY has authorized such a link, nor include brands, names, trade names, logos or other distinctive signs of the COMPANY; (iii) may not include content that may be considered in bad taste, obscene, offensive, controversial, inciting violence or discrimination based on sex, race or religion, contrary to public order or illegal; (iv) they may not link to any page of the Website other than the main page; (v) must link to the Website address itself, without allowing the website that makes the link to reproduce the Website as part of its website or within one of its "frames" or create a "browser" on any of the pages of the Website. The COMPANY may request, at any time, that you remove any link to the Website, after which it must immediately proceed to its removal. The COMPANY cannot control the information, content, products or services provided by other websites that have established links to the Website.
Consequently, the COMPANY does not assume any type of responsibility for any aspect related to such websites.
- cookies
You can consult the information about cookies accessing this link
- Duration and termination
The provision of the service of this Website and the other services have in principle an indefinite duration. However, the COMPANY may terminate or suspend any of the portal services. When possible, the COMPANY will announce the termination or suspension of the provision of the specific service.
- Representations and Warranties
In general, the contents and services offered on the Website are purely informative. If the products or services reflected on the website are made available to the user, the provisions of the corresponding general contracting conditions will apply.
- Force Majeure
The COMPANY will not be responsible in any case in case of impossibility of providing service, if this is due to prolonged interruptions of the electricity supply, telecommunications lines, social conflicts, strikes, rebellion, explosions, floods, acts and omissions of the Government, and in general all cases of force majeure or fortuitous event.
- Dispute resolution. Applicable law and jurisdiction
lThese General Conditions of Use, as well as the use of the Website, will be governed by Spanish legislation. In the event of dispute, the contracting parties agree to submit to the Judges and Courts of the consumer's domicile, provided that the consumer is located in Spanish territory. Otherwise, if it is a non-consumer user or a consumer located outside Spanish territory, submission will be to the courts and tribunals of the city of the COMPANY's domicile. The party that breaches the contract will assume the judicial and extrajudicial expenses arising from the claim, including the expenses of lawyers, solicitors, etc.
In the event that any stipulation of these General Conditions of Use is unenforceable or void under the applicable legislation or as a consequence of a judicial or administrative resolution, such unenforceability or nullity will not make these General Conditions of Use unenforceable or void. null as a whole. In such cases, the COMPANY will proceed to modify or replace said stipulation with another that is valid and enforceable and that, to the extent possible, achieves the objective and intention reflected in the original stipulation.
